- Our Services
Key Holding & Alarm Response
When your alarm is triggered out of hours, the last thing you want is to attend your premises alone in the dark. Crestwatch Security’s key holding and alarm response service puts a professional, trained security officer at your site within minutes – so you do not have to.
- Our Services
Our Key Holding Service:
We securely hold a set of your keys at our operations centre, with full protocols governing their use, access, and security. In the event of an alarm activation or emergency, our nearest patrol officer responds promptly, investigates the cause, and takes the appropriate action — all without disturbing you unnecessarily.
What We Offer:
- Secure key storage with full chain-of-custody documentation
- Rapid alarm response – target arrival within agreed timescales
- Full incident report provided after every activation
- Liaison with emergency services where required
- Lock/unlock services at agreed opening and closing times
- 24/7, 365-day coverage – no exclusions, no exceptions
Why Key Holding Matters:
Many insurance policies require a professional keyholder for commercial premises. Using Crestwatch Security’s key holding service satisfies this requirement while protecting your employees from the risks associated with attending a potential break-in alone.
